As part of the triage team for production issues at Sircon, I actively monitor our system and incoming transactions for problems that might arise. When problems are identified I research our software's back end to assess what is causing the issue and how to fix the problem. I also pull reports from our large pools of data for our sales team and clients.
||Production Triage Analyst
Villanova, Liberal Arts, Psychology, Villanova, PA
||Okemos High School, Okemos, MI