Liquid Web Inc is a rapidly expanding web hosting company which currently operates three Data Centers in the Lansing area.  We have continued to make major expansions into the managed dedicated and virtual private server markets.  While the majority of our operations are Linux-based, we are continuing to expand in the Windows managed hosting market. We are accepting applications for Customer Support Technicians to work directly at our Lansing, MI Data Centers.          
Job Duties:

• Provide professional and friendly support consistently via telephone and electronic help desk
• Troubleshoot and solve a wide range of customer support issues from basic to complex
• System monitoring and response
• Operating system and application installation/configuration
• Performing scheduled maintenance
•  

• tasks

Skill Requirements:

• Solid working knowledge of RPM based Linux Distributions
• Solid working knowledge of Windows Server 2000/2003
• Experience with Apache, BIND, and IIS preferred
• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent problem solving skills
• Ability to work in a team based environment
• Ability to work flexible hours
• One year previous experience preferred
• Ability to work at our Lansing, MI Data Center

• required

More details at http://www.liquidweb.com/about/jobs.html

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