Posted 442 days ago
Lead the planning, development and operation of LCC's web presence. Set priorities, execute and monitor work on the web site. Ensure the web effectively meets the marketing, public relations, and internal and external needs of the College.
Essential Duties:
Lead Planning and Development of Web-based Services
- Coordinate and execute the planning and development of web-based information with representatives of Marketing, Executive Leadership, IT, PR, Student Services, and other stakeholder groups
- Coordinate web strategies with IT and Web Management Team
- Coordinate, manage and execute projects, track major developments to meet changing needs and requirements
- Prepare, monitor and analyze budget
- Maintain and develop reports for project and budget analysis
- Coordinate, implement and improve operational practices and procedures in collaboration with staff
- Track and monitor progress of issues and identify interventions and resolutions
- Interact with other institutions to share ideas about effective web services
- Monitor key developments in web technology and web management methods to advise on best practices
- Build and maintain effective relationships with web stakeholders and users
- Encourage awareness of Web Services through effective internal communication
Provide Supervision and Leadership
- Recruit, select and supervise day-to-day activities of staff
- Plan, organize and coordinate staff orientation and training
- Conduct performance improvement process in accordance with standard practice and collective bargaining agreements
- Initiate disciplinary process, within scope of authority and in consultation with HR, to comply with College policies and practices
- Manage and allocate workload and define priorities
- Provide leadership by disseminating information, providing feedback, advising, and coaching
Maintain Security and Integrity of Website
- Primary contact for system emergencies that may occur outside of normal operations
- Provide emergency support for web servers, Banner Student/Employee information and internet/intranet databases
- Review users' websites to ensure adherence to standard practices
- Monitor LCC's footprint on the WWW
- Authorize removal of websites not consistent with standard practice or contain inappropriate material in accordance with guidelines
- Maintain current knowledge of industry standard security features and implement as necessary
- Authorize and provide access to Web Management Systems enabling users to edit web pages
- Ensure databases are encrypted to ensure compliance with relevant legislation
- Identify application, server and hardware malfunctions and work with IT to resolve issues ensuring data/system integrity
Set Priorities and Monitor Work
- Establish and maintain a work tracking system
- Set priorities for web work based on broad directions set by the College Strategic Plan
- Coordinate communication regarding work status with those who have requested web services
- Establish work priorities
- Establish quality and quantity standards
Provide Training and Direct Assistance to Users
- Serve as an authority with respect to web technology and lead the College's exploration of appropriate technology
- Provide Web Management Systems training, consultation and updates to users
- Coordinate, manage and execute projects, track major developments to meet changing needs and requirements
Minimum Bachelor's Degree in Web/Online Marketing-related discipline
Minimum 5 years experience in developing or leading development of web sites and/or web based services
Experience in Project Management and Supervision are required
Understanding of the post-secondary education environment preferred
Demonstrated ability to communicate effectively with diverse individuals and groups