The Jackson-based Tripp Auto Shop
has only had a Lansing presence since 2010, but is already finding a place in the community. The family-owned business that participates in a variety of Lansing-area cultural events is now expanding its footprint locally with a new office in Downtown Lansing
“The new location will be like a concierge,” says owner Phil Tripp. “We’ll do estimates and detailing there, and then bring vehicles out to our Main Street location for repairs.”
The 1,600 square foot location will open next week with three employees and will work in conjunction with the 18,000 square foot Tripp Auto Repair location on West Main. Tripp says the new office will help further the company’s goals of giving exemplary service to their customers.
“Lansing has half a dozen really good body shops,” says Tripp. “It’s about building relationships, and that’s something you have to prove to people. That’s how we built our Jackson store, one customer at a time.”
Tripp says his family’s business specializes in guiding people through the process of paperwork and policies following an accident.
Tripp’s Auto Shop first opened in Jackson in 1988 and now employs about 40 workers between their Jackson and Lansing locations.